State Farm® Insurance Agent Scott Faulconer

"Shay was amazing to work with for my insurance needs. Very helpful getting auto insurance transferred to State Farm. Thank you for all the assistance!"

"I’ve had my auto and life insurance policy with Scott and his team for a few years now and my experience has been great. It’s always been great customer service! I’d definitely recommend Scott Faulconer State Farm for any of your insurance needs."

"Scott saved us a ton!😎"

"We’ve had a great experience with Scott Faulconer State Farm for our auto, life, and renters insurance. Scott and his team are always friendly, responsive, and genuinely helpful, always taking the time to explain everything clearly. They make managing our policies simple and stress-free, and we feel confident knowing we’re well covered. We highly recommend Scott Faulconer State Farm to anyone looking for reliable, trustworthy insurance support!"

"Scott always answers all of our questions we have and is very prompt with any changes we have in our home or auto policies. Thanks Scott!"

"We had a great experience with Scott Faulconer ! He went above and beyond and saved us thousands of dollars ! I highly recommend going to him for all of your insurance needs. 10 out of 10 !!"

"Scott and his staff are amazing. Hard to find people with integrity these days, and this insurance agency is straight forward, helpful and honest. There is always a kind human voice answering the phone...never had to talk to vm."

"Thanks Great Job, Dane"

"They are very easy to work with. Goes above and beyond to take care of Apartments and Home. Thanks!"

"Would have been nice to know I was without insurance since September. This whole year I have dealt with continuous issues on billing(our account has been hacked a total of 3 times this year), and the only time I have figured it out was when having issues with our vehicles because I CALLED THEIR OFFICE. Signed up for email/text/call notifications in August. Didn't get done. Added on a vehicle that stays on our farm as well as my new car (in pictures). She (Donna) added the new vehicle, but not the farm vehicle. They sent insurance cards valid for September 20, 2024, to March 20, 2025. After that, nothing. November, they sent a paper in the mail saying we owed $10.71 on our motorcycle/sidebyside, paid that online, and SIGNED MYSELF UP for email/text/call notifications. December 5, a deer hit my car. Started to file a claim online, had issues, so I called the after-hours agent, and she said my car was showing INACTIVE. The communication from the office is a joke. We pay our bills. Of course, a hacked credit card will not, but of course, they didn't bother calling/texting/emailing anything. They say they sent a paper in the mail(didn't receive),which I said I would rather have electronic notifications that were never set up! This honestly is disappointing in so many ways. Communication is key, and this is an $8k to $10k mistake. Get a different receptionist/helper. She needs to retire. This is insane. I will be making a complaint to the BBB as this is a lack of keeping our information up to date, our family safe, communication with the customer, and knowing when you are the one who made the mistake as a whole. Typical insurance that doesn't want to admit when one of their own caused the problem."

"Chris is the man, less than 15 minutes he had me a quote ready to view and less than 20 i was insured with State Farm. Thanks again Chris"

"Takes awhile to get it right."

"Was very high compared to other insurances and when I canceled it showed the bill still so I called and he was very unprofessional along with the receptionist."

"Donna is truly an asset to the company! She goes above and beyond to help the clients. She is always sweet,kind and patient. I wouldn't dream of going to another agent!"

"Always helpful people! Always a warm welcome from Donna, Alex and Scott when I come into office! Alex is my agent and is a top notch guy!"

"I highly recommend this office, they got me an awesome rate on car and home owners insurance. And they really have a Jake from State Farm he is my agent and has always been very helpful"

"I have been working with Alex at this location and I am very pleased with the customer service I have received. I’m so glad I switched to a local agency, much cheaper and top notch! Thank you Alex for your hard work and dedication."

"Very helpful ."

"Everyone in the office is great. Very knowledgeable. I feel like they really care about you."

"Super cool super informative and a person couldn't ask for a better agent. Revised 5-24-21 Still a good agent but the company he represents are crooks. Squatters destroyed my home and I pay for insurance to cover my to make me whole again and state farm refuses to do any of that. I pay them they take the money and I get nothing, exactly how it just worked out."

"Very friendly & helpful. Got a free quote and my husband and I ended up saving over $100 per month for better coverage. Exceptional all around. You can’t go wrong by getting a free quote!"

"Smart practice with a walk-up window. If my grandmother is still charged for her insurance on a car that I covered with my own, that could change how i rate things"

"Always take good care of me. Great group of people!"

"Very Friendly Staff! Got me good rates on my Insurance and THEY HAVE A JAKE from State Farm that works here (who is my insurance representative)! I highly recommend you to call them today and ask for JAKE!"

"Long post...Originally we went with SF because their rates were lower than Progressive on car ins. So we began house hunting for a while and found 2 houses. 1st house/double wide we were told that SF just couldn't fully cover it, our loan officer said otherwise we told our SF rep what our loan officer told us and they just couldn't get coverage, so we called around and sure enough someone else did but 1st house fell through in negotiations. At this point communications from our rep went cold, slow responses/non-responsive 2nd house a log cabin, Allstate just gave us a better bundle, so we went with them. So we try to contact SF to cancel our policy. We didn't hear from ANYONE for over a week I called my wife called, finally I got someone from a SF call center and the best they could do was to send a message to our rep. In fairness to Scott he was not our rep but someone else from his office, nevertheless I'm still giving this a one star for just an utter lack of professionalism and disregard for customer service."